How booking works
1. Search or send a request
Choose a service and enter your dates and preferences. Review the selected details before sending your name and contact information. Sending a request does not charge you or issue a ticket.
2. Review the agency’s confirmation
Keep the request reference shown on screen. Our team checks availability, the final amount, currency, inclusions and cancellation conditions. Requests made while signed in appear in your account; for guest requests, contact the agency with your reference.
3. Arrange payment
Cash or bank transfer can be selected as a preference. Wait for the agency’s confirmed amount and payment instructions. Verify the recipient and account details with our team before sending money. Reporting a payment only asks the agency to check it; it does not mark the booking paid.
4. Receive your travel confirmation
Payment status and booking status are separate. Check the final dates, passenger names and services, and obtain your ticket or supplier confirmation from the agency before travelling. Your original request reference is not an airline ticket.